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HOLD POLICY

By submitting the form below you are confirming that you have read and understand that: Membership hold requests must be submitted no less than (7) seven business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. A member in good standing may place a membership on hold only after the initial two-month term of membership. Membership holds may not exceed 6 consecutive and 10 total weeks in the calendar year. The AutoPay on the membership file must be confirmed and active. Membership billing automatically resumes the month after the requested hold date unless a member calls to release the hold early. Use of the gym or its facilities during the “Hold” period will result in the membership being reactivated immediately, and the member’s regular monthly membership charges will be assessed. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change). * Please note: This policy applies to ALL memberships.

CANCELLATION POLICY

WE’RE SORRY TO SEE YOU GO. If you decide to reactivate your membership in the future (and we hope you do), membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change. If you are traveling or injured and would like to put your membership on hold instead of quitting, you can submit a Membership Hold Request instead. All Twin Bridges CrossFit memberships require a 30-day written notice to quit. If there is a scheduled renewal payment within 30 days of the date written notice of cancellation is provided, it will be processed as scheduled. Memberships remain valid until the end of the final paid month. All payments are non-refundable. Cancellation of membership prior to the expiration of a specified commitment period also requires a $50 per month termination fee. E.g., if you choose to quit with two months remaining on your agreement, you will be charged $100 ($50 x 2).